General Exam Information

All the information you need to locate a testing center, exam fees, and schedules appears below. For full exam details and policies, please read The Institutes’ Exam Registration booklet.

We have improved our exam driver. Please download our new exam demo to try out the new features before your next exam!

Important note--the following policy will be effective January 1, 2012: Before rescheduling an appointment within the same testing window, please note Prometric will charge a $50 fee to students who reschedule their appointments within 3 to 12 business days of the original test date. Business days are defined as Monday-Friday, excluding holidays observed by Prometric.

Exam Fee and Date Information

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Institutes Approved On-Site Testing Centers

Select a location from the list and click the List Centers button to view a list of exam centers.
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Prometric Testing Centers

To find a Prometric Testing Center near you, please visit Prometric’s Web site. Please note that Prometric Testing Centers may use a biometric scan to check examinees in for their exam appointments. Visit Prometric's Web site for details.

Select Exams Offered via Paper-and-Pen

  • A few select exams are not only administered by computer during The Institutes’ four two-month testing windows, but can also be administered on paper at any time at your organization.
  • Complete registration information and sample questions are included with course guides.
  • You can take an exam via computer during a testing window at either an Institutes-Approved On-Site Testing Center or a Prometric Testing Center. Exam fees are higher at Prometric Testing Centers.
  • A course leader, supervisor, or human resources department staff member can administer a paper-and-pen exam at your location at any time.
  • Courses and fees are listed in the chart below.

Paper-and-Pen Exam Fee Information

2012 Exam Fee Schedule
Course Domestic Fee International fee Re-Registration Fee (domestic) Re-Registration Fee (International)
Intro to Property-Casual Ins (320)
Intro to Claims (330)
Intro to Risk Mgmt (350)
Intro to Underwriting (360) 		$155 $330 $50 n/a
Essentials of Supervision (SM18)
Supervisory Skills (SM19)
Risk Management Public Entities (352) 		$155 $330 $50 n/a
Delivering Insurance Services (AIS 25) $155 $330 $50 n/a


2011 Exam Fee Schedule
Course Written Exams** On-Site Prometric Discount Prometric Standard Cancellation Credit Transfer Fee Int’l WrittenExams***
Intro to P/C;
Claims; Underwriting;
Risk Mgmt. 		$60 $35 $125 $190 On-Site: $0
Prometric: $20 		On-Site: $20
Prometric: $80
Written (U.S.) $20 		$110
SM 18/19;
RMPE 352 		$85 $60 $125 $190 On-Site: $0
Prometric: $20 		On-Site: $20
Prometric: $80
Written (U.S.): $20 		$135
AIS 25 $105 $80 $125 $190 On-Site: $0
Prometric: $20 		On-Site: $20
Prometric: $80
Written (U.S.): $20 		$155

** Domestic written paper-and-pen exam fee includes a $25 surcharge.
***International written paper-and-pen exam fee includes a $75 surcharge.

Proctor Information

Who can be my test administrator?

A test administrator can be any of the following people:

  • CPCU designee
  • Human resources or education department personnel
  • Local course sponsors - view the Public Class list
  • Office manager
  • A member in a CPCU Society chapter, NAIW, IIA&B, IIABA, and so forth
  • A person in a supervisory position to the student
  • Librarian at a local library
  • Personnel at a local school: guidance counselor, professor, teacher
  • Clergy

A test administrator cannot be a co-worker, a relative, a friend, or an acquaintance.

Please note: Test administrators will not be compensated for proctoring the exam or reimbursed for postage to return examination materials.

Test Administrators Guidelines and Forms
Test Administrator Guide The Test Administrator Guide contains all the information needed in order to administer an Institutes examination. All new test administrators must review this document before administering the exam.
Test Administrator Affidavit This document must be signed by the test administrator and returned to The Institutes with examination materials.
Testing in Progress Sign This sign is used to post outside the testing area.

International Exam Information

International students can take their exams at one of these venues:

  • Institutes-Approved On-Site Testing Center
  • Prometric Testing Center
  • Paper-and-Pen Testing Center (available only to students whose employer is unable to sponsor an Institutes-Approved On-Site Testing Center or for whom a Prometric Testing Center is not available.)

For complete information on exam policies and procedures, download our Exam Registration Booklet.

Testing Availability

Institutes’ exams can be taken during the following testing windows:
January 15–March 15
April 15–June 15
July 15–September 15
October 15–December 15

You may take the same exam no more than two times in a given testing window, with a maximum of four times per calendar year.

Institutes-Approved On-Site Testing Center Information

The reduced exam fees shown below apply at all Institutes-Approved On-Site Testing Centers worldwide. On-site centers are typically sponsored by employers or insurance-related educational organizations. To see whether you qualify for these reduced fees, contact your organization’s education/training coordinator or view a list of Institutes-Approved On-Site Testing Centers.

Prometric Testing Center Information

The exam fees shown below apply at all Prometric Testing Centers worldwide. Visit Prometric’s Web site for a listing of testing centers worldwide.

Note: No exam registrations will be accepted after the 10th of the month in which the testing window closes.

Important Prometric Rescheduling Information
Effective January 1, 2012, before rescheduling an appointment within the same testing window, please note Prometric will charge a $50 fee to examinees who reschedule their appointments within 3 to 12 business days* of the original test date.

*Business days are defined as Monday–Friday, excluding holidays observed by Prometric.

Fees for Exams Delivered in 2012
Full Exams On-Site Testing Prometric**
Early Fee*		 Prometric**
Standard Fee		 Paper-and_Pen
International‡		 Transfer Fee†
On-Site/Prometric		 Cancellation Forfeiture†
On-Site/Prometric
CPCU $230 $245 $315 $445 To transfer an on-site exam, the fee is $80.

To transfer an exam given at Prometric, the fee is $105.

If the exam fee is less than the transfer fee, the entire exam fee is charged to transfer.

Paper-and-pen exams are not transferable.

 The on-site cancellation forfeiture is $130.

The Prometric cancellation forfeiture is $170.

If the Exam fee paid was less than the cancellation forfeiture, the entire exam fee is forfeited.

Paper-and-pen exam fees are forfeited upon cancelation.
AINS $115 $130 $195 $330
API,AIC,ARM,AU,AIT,ARe $165 $180 $245 $380
AIM, AAI, APA, AMIM, AIAF, AFSB, ASLI, IR, ANFI§ $220 $235 $300 $435
ERM 57 $230 $275 $340 $475
Intro to P/C; Intro to Claims; Intro to Underwriting; Intro to Risk Mgmt. $40 $130 $195 $330
SM 18/19; RMPE 352 $65 $130 $195 $330
AIS 25 $85 $130 $195 $330
CAS Online Courses
(CA1, CA2)		 NA $295 $295 NA $105 $295
ACSR§ $50 NA NA NA NA NA
Segmented Exams
AINS 21, 22, 23, 24, (A,B,C) $55 $80 $130 The entire exam fee is charged to transfer a segmented exam. The entire exam fee is forfeited if the exam is cancelled.
AIC 33(A,B) $100 $120 $170
AIC 34(A,B,C,D) $55 $85 $135
AIC 35, 36, 38, 39 (A,B,C) $70 $100 $150
ARM 54 (A,B,c,d) $55 $90 $140
ARM 55, 56 (A,B,C) $70 $105 $155
*Prometric early fee is charged on or before the first day of the testing window for which an examinee is registering
**Changes made to Prometric appointments are subject to a rescheduling fee.
†Subject to transfer and cancellation policies. Additional fees may apply.
‡International paper-and-pen exam fee includes a surcharge. Some exam centers are exempt from the additional fee.
§AINFI 206 and ACSR exams are administered online.
* Note: Exams must be cancelled at least three business days before the exam appointment date or no credit will be given. See complete cancellation policies in the exam registration booklet.
Fees for Exams Delivered in 2011
Prometric Testing Centers
Worldwide Exam Fees by Program		 Prometric Early Fee Prometric Standard Fee Cancellation Credit *
INS $125 $190 $20
AIC, AIT, API, ARe, ARM, and AU $175 $240 $70
AAI, AFSB, AIAF, AIM, AMIM, ANFI 205, APA, ASLI, and IR $230 $295 $125
CPCU $240 $310 $135
* Note: Exams must be canceled at least three business days before the exam appointment date or no credit will be given. See complete cancellation policies in the exam registration booklet.
E-mail: customerservice@TheInstitutes.org
Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2101 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.

The Institutes’ courses and programs are dynamic in nature. To provide industry professionals with the knowledge needed to drive powerful business results, The Institutes continuously review and revise technical content and delivery methods based on current industry needs and practices. Therefore course topics, program requirements, and pricing are subject to change at any time. Our Web site contains the latest course and program information. Customer Service can be reached at customerservice@TheInstitutes.org or (800) 644-2101.


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