Insurance Executive Development Program Faculty

Franck Schuurmans is a highly acclaimed, dynamic speaker and author of numerous influential industry reports. Dr. Schuurmans works both with corporate clients as well as with leading non- profit organizations. His areas of expertise are retail finance, governance and the non-profit sector, with a special interest in executive training workshops, board governance and strategy development.

Schuurmans received his MA from the University of Amsterdam in the Netherlands. As a Fulbright Fellowship recipient, he was awarded a Ph.D. in Modern European History from the University of Wisconsin-Madison in 1995. He taught there for several years as a full-time faculty member, and conducted research.

Until 2002 he was the senior vice president of Business and Professional Development for the Credit Union Executives Society (CUES) in Madison, Wisconsin. At CUES he was in charge of all research and professional development, playing a critical role in transforming CUES into the industry’s thought leader. Specifically, he helped expand the CUES-CEO Institute by working closely with several leading academic institutions, such as Berkeley, Cornell and Wharton.  This Institute has become the industry gold standard in executive education, with over 500 alumni in senior positions.  Franck is a Certified Association Executive (CAE).

With Prof. Paul Schoemaker and others he most recently co-wrote 2010 Scenarios for Credit Unions. He is also the co-author of various  Industry Scenario reports including: “Scenarios for the Future of Human Resources Management”, commissioned by the Society of Human Resource Management; “2020: The Future of the Legal Industry”; “The Long and Winding Road, Histories of Aging and Aging Services in America, 2006-2016” and “Memories of the Future, Scenarios for the Life Insurance Industry”. Schoemaker and Schuurmans jointly wrote, “Opportunity in Uncertainty: Techniques for turning an Unpredictable Future to your Advantage” published in Association Management.

Schuurmans is a frequent speaker at conferences and meetings throughout North America and Europe. He is a periodic guest lecturer at the Aresty Institute of Executive Education at the Wharton School, University of Pennsylvania and at The European Centre for Executive Development (CEDEP) at INSEAD in Paris, one of Europe’s leading business schools. Dr. Schuurmans interests are in strategic planning, decision-making, innovation and corporate governance.

Key clients include: AAHSA, ASAE, BAT, Fidelity, Glaxo Smith Kline, Heijmans Vastgoed, Investors Group Canada, LIMRA, ManuLife, Merrill Lynch National Court Reporters Association, New York Life, Pfizer, SHRM, Selective Insurance, Westar Energy and many Credit Unions in the US, Canada and the Caribbean (Navy FCU, Kinecta, Community Savings, etc.).

Dr. Weisinger is a world renowned psychologist and New York Times Bestselling author.  He is leading authority on the application of Emotional Intelligence, an expert in Anger Management, and the originator of the highly regarded techniques of Criticism Training.  He has consults with, and conducts workshops, for numerous Fortune 500 Companies, such as IBM. AT&T, Intel, Motorola, Merrill Lynch, Morgan Stanley, Wachovia Securities, Wells Fargo, Chase Manhattan, Nabisco, General Dynamics, Bank America, Hughes Aircraft, TRW, Control Data, Nintendo, Merck, Avon, Hyatt, Sheraton, Estee Lauder, to name just a few.  Dr. Weisinger’s expertise has also been sought out by government agencies, including The U.S. Justice Department, IRS, EPA, Secrete Service, National Security Agency, FBI, and others.  In addition, Dr. Weisinger has repeatedly addressed numerous professional and educational organizations, such as The Young Presidents Organization and the Securities Industry Association.
 
Dr. Weisinger is the author of several successful books.  His first, Nobody’s Perfect, reached the New York Times Best Seller List. Dr. Weisinger’s Anger Workout Book, published in 1985, is now in its 27th printing.   Anger at Work, a 1995 release was hailed by the Journal of Library of Congress, as a book that “managers at all levels will find useful.  Highly recommended.”  His book, Emotional Intelligence at Work, is considered to be the best book on the application of emotional intelligence, and “The Power of Positive Criticism,” has already been transferred into ten languages.  His book, The Emotionally Intelligent Financial Advisor, published by Dearborn Press  is the first book on emotional intelligence that is industry specific.

Dr. Weisinger has made over 500 appearances on major TV news, and information programs, including The Today Show (several times, including five consecutive days for their show on Anger), Oprah, Good Morning America, CNN, CNBC, and NPR.   

His work has been featured in numerous newspapers and national magazines, including the New York Times Sunday Business Section, USA Today, and Business Week.  His article for The Wall Street Journal, “So You’re afraid to Criticize Your Boss,” was selected as one of the sixty best articles published by Dow Jones, and his article for TV Guide, “Tutored by Television,” is being read into the Congressional Record.