Level: Intermediate
Why you need this course:
After completing this course, you’ll be able to evaluate the resolution of an ethical dilemma.
Upon successful completion of this course, you should be able to:
- Explain why ethics and professionalism are important to a claim representative.
- Describe the ethical and professional dilemmas claim representatives can face.
- Explain how codes of ethics and quality claim practices can promote high ethical and professional standards.
- Given a claim, explain why a situation presents an ethical or a professional dilemma.
Cost: $20 per Professional Development Hour (PDH). Information on Professional Development Hours (PDH) provided can be found here.
Ethics and Professionalism Topics Include:
- Why ethics and professionalism are important to a claim representative
- Ethical and professional dilemmas claim representatives can face
- How codes of ethics and quality claim practices can promote high ethical and professional standards
- Why a situation may present an ethical or a professional dilemma
Additional Course Resource
Additional Knowledge Solutions
E-mail: customerservice@TheInstitutes.org
Phone: (800) 644-2101
Fax: (610) 640-9576
Mail: AICPCU/IIA
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.
